Friday, 24 July 2009

Masquerade: the original alternate reality game?

"One of my pupils lives there," my Mum said once, as we were driving past a solitary farmhouse in the north of Scotland. She then added, quite wistfully, as Mum was secretly a massive sci-fi and fantasy geek who never really got to indulge her nerdy proclivities: "He's doing Masquerade."

"What's Masquerade?," the 11-year old me immediately wanted to know.

Mum explained that it was a fantasy picture book that had been published a couple of years earlier, which contained a series of puzzles that led to a real treasure - a golden hare ornamented with jewels - that was hidden somewhere in Britain. Whoever solved the puzzle first and found the treasure would get to keep it. Thousands of people all over the world were trying to solve it.

To my eleven-year old mind, this sounded like the greatest thing ever. A proper mystery that could only be solved by the application of a brilliant mind; something I was quite convinced I was in possession of. I resolved to buy a copy of Masquerade as soon as my pocket money would let me.

Sadly, by the time this came about, the mystery had already been solved. You can find the solution - and all the paintings - on this Masquerade Page-by-Page site.

Masquerade itself was over, but elements of it thrive into the present day: most notably the use of fiction to create a multimedia puzzle (Masquerade was a mixture of written text and a set of beautiful, detailed paintings, like the one to the left) that holds clues to objects and locations in the real world.

In some ways, then, Masquerade was a primitive form of the highly sophisticated puzzle games known today as alternate reality games, or ARGs. ARGs take Masquerade's premise - that clues to real objects and places can be hidden in fictional texts for people to solve - and updates it for the internet age. In an analogue age, my mum's pupil was trying to solve Masquerade more or less on his own, but ARGs create collaborative communities of players who can work together online to exchange information and solve puzzles. In the age of print, Masquerade's story was confined to the page, but in ARGs, characters spill out across a multimedia universe, behaving like real people and interacting directly with players by phone, email and on the web.

Masquerade took two years to crack, about the same amount of time as the first season of 2005's Perplex City, one of the first proper alternate reality games. But Masquerade laid all its clues out upfront, so players had all the information they needed to solve the puzzle right from the start. Modern ARGs reveal their clues slowly over time, in order to make the game last. The existence of Google, forums and Twitter mean that if Masquerade was published today it would probably be solved by Wednesday.

The internet would have done no favours for Kit Williams's second treasure hunt book, either. Published in 1984, it was an equally gorgeous multimedia artefact, which scattered arcane clues across text, minutely detailed paintings and exquisite marquetry. But the book itself was untitled: the aim of the puzzle was to work out what it was called.

Being nameless may have seemed like a clever gimmick in the 80s, but in the age of Amazon and Google, it's commercially suicidal. Like Prince's squiggle, a book without a name is deeply search-engine unfriendly. Personally, I still think of it as 'that bee book', but Wikipedia lists it as Book Without A Name, Amazon calls it The Bee on the Comb, and on the bookworms' favourite social media site, LibraryThing, it's simply called Untitled.

If something doesn't have a name, it's not only harder to sell online, it's also much harder for a community to form around it. Search - especially the real-time search provided by the likes of Twitter - is becoming vital to the creation of online communities of interest: if you like something a lot, your default reaction these days is to go online and find other people who like it too. If you don't have a definite term to search for, you're on to a loser.

But the internet may just be amplifying an existing problem. With hundreds of thousands of players worldwide, Masquerade 'went viral' by the standards of its day - and is even now enjoying a revival, thanks to media coverage of its 30th anniversary. The bee book never captured the public imagination in the same way. And if you try looking for 'bee book' online now, Kit Williams's puzzle has to compete in the search rankings with everything from a kids' school notebook to a new Nicole Kidman film. Proof that if you don't have a name, it's very hard to make a name for yourself.

Sunday, 19 July 2009

Finding Ada? Not at the Early Learning Centre, you won't

In January this year the writer and technophile Suw Charman-Anderson launched a campaign to raise the profile of women in the technology sector.

In light of the misogyny that seems to persist in certain corners of the tech world, Suw wanted to highlight excellent work being done by women in technology and to identify strong role models to inspire women who are already working in technology or who may want to work in the sector in the future.

Suw called the campaign 'Finding Ada' after Ada Lovelace, who worked alongside the Victorian computing pioneer Charles Babbage writing technical and marketing documentation - and the world's first programming code - for the world's first computers, Babbage's Difference Engine and Analytical Engine.

Finding Ada is a global campaign now, with its own special day, countless media articles and blog posts, and a multitude of events, debates and other activities dedicated to raising awareness of outstanding technological achievements and contributions made by women.

I must confess, though, that I'm in two minds about Finding Ada and other techno-feminist initiatives. I've worked in the technology industry for the past 13 years, and I've found it to be pretty well populated with strong, articulate, intelligent, confident and authoritative women, who would doubtlessly tell you that they don't need anyone to stand up for them. In the multinational software company that I used to work for, for example, there are very many women in very senior positions, including the company's president.

So I think there's a danger that running campaigns that aim to 'empower' women in tech may in fact achieve the opposite. Portraying these women as victims of misogyny may inadvertently create the impression that they are unable to stand up for themselves; that they need protecting from their male colleagues; that technology is an unpleasant and unwelcoming industry for women. And although I've met some reprehensibly misogynistic individuals in the course of my career, I can't honestly say that I've found the technology industry as a whole to be unwelcoming to women; quite the opposite.

But on the other hand, Suw is absolutely correct that technology has very, very few female role models. Even Ada Lovelace herself essentially played second fiddle to Charles Babbage (for my money, the 18th-century French scientist and mathematician Emilie du Chatelet is perhaps an even better role model in the proto-female-geek stakes).

There must be countless women out there who are creating wonderful things with technology every day, and there shouldn't have to be a concerted campaign to bring them to light. But somehow, despite the fact that they undoubtedly exist, and with honourable exceptions like Six Apart's Mena Trott, Blogger's Meg Hourihan and Flickr's Caterina Fake, those women by and large remain invisible.

It's all part of that same curious bias in society that would have us believe that there are no female bloggers, or no female science fiction fans. Some things are just assumed to be a male preserve, despite any and all evidence to the contrary.

All of which is a very long-winded way of getting to my point, which is that yesterday, my 10 month-old daughter was given a present of a toy laptop from the Early Learning Centre.

I was very happy about this, as I'm all for introducing her to technology as soon as possible. She's already fascinated with my laptop and my digital camera and my mobile phone and the TV remote controls, and so she should be. Knowing how these things work and how they can be used is critical to getting ahead in modern life, and I'm not going to let my nostalgia for the toys of my own childhood get in the way of her technological development.

But what struck me was the way the toy laptop was packaged. Call me naive, but in 2009, I honestly just don't expect to read something like this:



Dad's laptop is nowhere near as fun as this? In 2009, what possible reason can there be for singling out Dad as the parent who has a laptop? And as if that weren't enough, there's a photo on the back of the box of a little boy using the laptop, but that's the only photo - there's no picture of a little girl using it.



You may think I'm making a fuss about nothing here. After all, the manufacturers clearly intend for the toy laptop to be used by boys and girls: the blurb on the front is deliberately - and ungrammatically - non-gender-specific. 'Watch your baby's face glow when they see and hear the magical light and music show'.

And yet it's tiny things like this, tiny, barely perceptible ways in which women are somehow made invisible when it comes to technology, that build over time into an overwhelming societal assumption that women in technology simply don't exist.

And it's because of that assumption that they actively have to be found, through initiatives like Finding Ada. I wish it weren't the case, and I can't understand why it still *is* the case, but there you have it.

Sort it out, Early Learning Centre.

Wednesday, 15 July 2009

In my day, we just made the tea...

Is it the silly season already? Or has reality just gone on holiday for a bit (quite probably to recover from its recent mauling at the First Annual Michael Jackson Memorial Fest)? After all, how else to explain "dozens and dozens of fund managers, and several CEOs" tripping over themselves to find out more about a work experience kid's anecdotes about his mates?

To explain: earlier this week Morgan Stanley published a short report on the media consuming habits of teenagers, by Matthew Robson, a 15-year-old "intern"; the document generated "five or six times" more feedback than most of Morgan Stanley's usual reports, the firm said, with execs and investment bankers phoning and emailing Morgan Stanley all day. This despite the report having been published with no claims to statistical rigour, and being seemingly largely based upon - as The FT refers to him - Mr Robson's observations of his friends.

Commenting on how accurate the report might be I'll leave to people who actually know some teenagers - nothing in it seems very new, though, especially not the observation about the low number of teenage Twitter users - and turn to the Guardian, which yesterday went one better than Morgan Stanley, flexing its considerable journalistic muscle to solicit the media-related musings of, not one, but two teenagers. Yes, two. Presumably, this twice as accurate - or half as unrepresentative - account must have sent the City into spasms, not least because the two teenagers in large part disagreed with Matthew Robson, didn't live in London, and weren't male.

Happily for our baffled City, though, all three teenagers do at least seem to agree on a few key things: they and their friends ignore Twitter, quite often enjoy computer games, and wherever possible will avoid paying for more or less anything. So if anyone in the City had already formulated an investment strategy on the back of the Robson Report - as I believe no-one sane is calling it - it probably didn't take too much tweaking (said strategy, I imagine, would now read much like this: invest in anything but Twitter - and give your kids a Hell of a lot more pocket money).

But on a more serious note: how much is actually to be gained by this widespread obsession with the habits of teenagers? Granted, they're the future of media consumption, almost by definition - but when they get to that future they'll no longer actually be teenagers. Right now, they might not be avid consumers of TV or radio or Twitter or whatever, but when they're older - with different priorities and pressures, less leisure time, more need of in-depth information, the overwhelming need to relax after a long day at work, etc. - will that necessarily still be the case? Perhaps Twitter, for instance, isn't doomed by a lack of teenage interest; perhaps it just better suits the needs of an older demographic. And perhaps looking to teenagers to gauge the future of media is only marginally more useful than deciding, "Well, they're the future of medicine too, so we might as well ask them about swine flu." Who knows?

Anyway, clearly some of what we do and like as teenagers carries through into adulthood, so proper studies of teenage media consumption doubtless have more long term value than I've suggested. But to get that pathetically excited over the report of a work experience kid hardly breeds confidence - "Anything to get the City going again, just anything, please, please, please!" you can almost hear them pleading - and these are the ones that didn't lose their jobs! Sigh. Sometimes you really can't help but wonder how the City didn't collapse even sooner.

Thursday, 2 July 2009

The future of a radical price is, um... Torte Elvis?



Anyone tempted to make the obvious joke about Chris Anderson's new book, 'Free: The Future Of A Radical Price', will have to think again it seems - damn - since not only will it be available free as an e-book and abridged audiobook, for a limited period, and free as an unabridged audiobook, for an unlimited period, from 9th July, but for those of us in the UK it's already available to listen to on Spotify, as of today. [Free bonus link: the Wired article that preceded the book].

Spotify say this is a first foray into audiobooks and they'll be seeing how it goes, but what many Spotify users may not have realised is that Chris Anderson's latest is by no means its only non-musical content. Leaving aside jokes about Chris de Burgh, as well as the contradicting links in the comments section of the Spotify blog (which appear to lead to a German audiobook of Dracula and some Norwegian children's stories), see what happens when you type the following into Spotify's search box: "genre:comedy" (without the quotation marks).

Turns out there are a number of comedy albums freely available on Spotify, should you be interested in that kind of thing. The majority of it is heavily American accented, but in amongst the Chris Rock, Robin Williams, Steve Martin, etc., you'll still find the likes of Peter Cook & Dudley Moore, The Goons, Monty Python, Viv Stanshall, The Rutles, and much to my bleak delight the incomparable and unclassifiable poetic whimsies of Ivor Cutler.

Oh, and if you've ever wondered what Led Zeppelin crossed with Elvis, to a reggae beat, all fronted by an Elvis impersonator might sound like... well, you have curiously specific musical tastes, frankly. But anyway, here's Dread Zeppelin.

(To think I'd nearly forgotten about them 'til now... Even 'Free' has its drawbacks, I suppose).

UPDATE: And for the morbidly curious, here's what the above might look like:


"This is the video that made them famous", alleges the YouTube blurb. Come to think of it, though, I am half-remembering it being watched by Beavis and Butthead on MTV.



Tuesday, 30 June 2009

Not the Twitter revolution, the Twittered revolution

"[T]his is it. The big one. This is the first revolution that has been catapulted onto a global stage and transformed by social media."
So says Clay Shirky, in this timely Q&A on the TED blog.

While the protests in Iran perhaps haven't now turned into a revolution, exactly, or at least not in the sense of a government being overthrown, there is still much to be said about the role social media has played, both in drawing the world's attention to the contested election result, and in the protests themselves - as Shirky alludes to, though, it's a controversial matter. Hopefully, this post can round up a wide spread of the online analysis.

The course of events


- "#IranElection Crisis: A Social Media Timeline" is Mashable's charting of the protests from 12th - 21st June, from a social media perspective.

- Wikipedia's '2009 Iranian election protests' entry expands further, as you'd expect, with the notes and citations also representing a pretty comprehensive source of links for further reading.

- And should you want to go right back and try to understand more about Iran and its history, and perhaps how it all came to this, BBC Radio 4 yesterday began running a three part series on the making of modern Iran, titled 'Iran: A Revolutionary State'. Part 3 is tomorrow morning, but according to the programme information on the iPlayer these should remain available online until 1st January 2099 [sic].

Social Media: help or hindrance?

What more or less every analysis of the Iran protests seems to be agreed on is the significant role that social media - and Twitter in particular - played in breaking news of the protests to the rest of the world, and creating some kind of feeling of connection or commonality between 'ordinary' Iranians and their counterparts elsewhere. But where opinion diverges is around the extent to which Twitter was instrumental in the protests themselves, and around the extent to which the surge of tweets on #iranelection may have had a negative impact.

Potential negative impacts range through: the spreading of misinformation; use of certain hashtags by those outside Iran making actual Iranian tweets difficult to find for those within Iran; the public tweeting of proxy IP addresses inadvertently allowing them to be quickly found and blocked by the Iranian authorities; potential for the mass interest and involvement of the English-speaking world to be spun by the Iranian government as evidence that dissent was largely being driven by the West.

That last link references Distributed Denial of Service cyber attacks on pro-Iranian government sites, but I'd imagine the point applies also (though not quite as forcefully) to simple social media participation, and especially as this appears to be from where these attacks are in part being co-ordinated.

The Twittered revolution?

A blog post that covers pretty much every question I've seen raised, as well as linking to a host of informative articles, is this one by Gaurav Mishra. Primarily, he is rebutting the notion that what we have been seeing is a "Twitter revolution" - a term that first sprang up in April this year, in relation to protests against election results in Moldova. (Opinion on Twitter's role and on an appropriate nomenclature was divided then too: 'The Moldovan Twitter revolution is a myth'; 'No, it isn't'). One of Mishra's main arguments is that, if anything, simple mobile phone and SMS was the principal enabling technology behind the Iran protests, along with word of mouth; Twitter was primarily of information to the rest of the world.

Conclusion

Perhaps, then, the notion that we have been seeing a "Twitter revolution" has been so widely reported simply because the concept of a "Twitter revolution" is a compelling narrative: a good, zeitgeist-y story that, in the end, the media wasn't able to apply to the Moldovan situation so has found another peg to hang it on. Again, however, it seems to have fallen off - perhaps, because ultimately, as many have suggested, Twitter is too public a tool for organising a revolution? Or because the story of a "Twitter revolution" is a meme that will never quite sit comfortably on actual events.

What clearly isn't in doubt, though, is Twitter's power to report major world events. While Iran might not have experienced a Twitter revolution, the news media surely will never be the same again. For a start, they've got a new meme to flog to death, and God help us all.


A few other interesting links not referenced in the above:

- The Twazzup feed of Iran election related Twitter activity.

- Ethan Zuckerman's post on how reporting of the Iran election protests came to be disproportionately focussed on the social media angle.

- A Washington Post Q&A with Evgeny Morozov "to discuss the role of Twitter and other social-networking services and Web sites in coverage of the Iranian elections."


Saturday, 27 June 2009

Fake David Miliband and the future of news

Last week I got into a conversation on Twitter with @freecloud, aka Alan Patrick, co-founder of digital media consultancy Broadsight.

(I don’t know Alan, but the one of the great things about Twitter is that you can end up having interesting conversations with complete strangers.)

Alan was asking the kind of question that’s exercising many media types at the moment:


I replied as follows (typo and all):


To which Alan later commented:



It turned out that Alan was thinking specifically about Microsoft CEO Steve Ballmer’s recent prognosis that the media industry will never recover financially from the current recession, but at heart it was the same ‘blogging vs journalism’ debate that’s been going on ever since bloggers emerged to challenge the mainstream media’s monopoly over information dissemination.

Once a simple question of professionals vs amateurs, it’s a debate that has grown much more nuanced as the two disciplines have encroached further into each other’s territory. The maturing and thinning-out of the blogosphere has seen the credibility of blogging rise considerably, for example, while the funding crisis in the newspaper industry means that a lot of the old certainties about the superiority of professional journalism are no longer quite so certain.

Despite my belief that professional journalists are still better qualified to report hard news, their ability to do so is rapidly eroding. In an environment in which ever fewer journalists are required to churn out ever more stories at an ever increasing pace to satisfy the second-by-second information needs of an always-on audience, it’s inevitable that serious errors are going to creep in, even at the most professional organisations.

One such serious error occurred yesterday, during the frenzied reporting surrounding Michael Jackson’s untimely death. Along with Sky News and CNN, three of Britain’s quality newspapers – the Guardian, the Telegraph and the Times – quoted British foreign secretary David Miliband giving his reaction to the news:

“Never has one soared so high and yet dived so low. RIP Michael.”

An unremarkable enough tribute, but the trouble was that David Miliband never said anything of the sort. His supposed quote was lifted from a Twitter feed purporting to be his, but which was in fact created by an unknown person masquerading as the foreign secretary.


People impersonating other people online for satirical purposes is nothing new – the more accomplished parodies, such as Fake Steve Jobs and Fake Nick Cave, attract whole fanbases of their own – but it’s rare for a professional journalist, let alone a whole swathe of professional journalists, to mistake the fake for the real.

(Reading between the lines of this Guardian blog post, it would seem that the fake quote was first used in a report by the Paris-based AFP newswire, which was then picked up by a number of other news organisations. Anyone who’s read Nick Davies’s excellent book Flat Earth News will know that many journalists accept wire service reports as accurate without feeling they need to be fact-checked.)

Incidents like this make it harder for newspapers to claim factual accuracy as a point in their favour, but that doesn’t automatically mean that blogs and microblogs are more trustworthy sources of news. As the fake David Miliband profile suggests, social media sites can be a riot of misinformation. Yesterday alone, Twitter users merrily passed around made-up reports of the supposed death of Jeff Goldblum, while, in a moment of glorious postmodern silliness, a fabricated rumour about a mass moonwalk at Liverpool Street Station in Michael Jackson’s honour gained so much credence on Twitter and Facebook that it actually took place.



So where does this leave @freecloud’s question about who’s best qualified to reinvent the newspaper? I don’t know the answer, but I think that the ‘journalists or bloggers’ question is increasingly irrelevant, as both are equally good and equally bad at delivering useful information.

What matters now is not the medium by which news arrives, but the trustworthiness of the individual or organisation delivering it. In our new age of ultra-transparency, honesty, openness and a willingness to engage in debate are increasingly important to securing trust. News providers (of any stripe) that publish false information without correcting it risk losing the trust of an audience that can readily find more accurate accounts elsewhere.

The Telegraph and the Guardian’s respective approaches to correcting their fake-Miliband stories may therefore contain clues about the future direction of news. The Telegraph elected to remove the offending article from its website and carry on as though it had never existed – despite it being captured for posterity in screengrabs like this one:


The Guardian, meanwhile, excised the fake-Miliband quote from its article, added a note about why it had been removed, and followed up with a blog post about how several news organisations – including itself – had been duped by the Miliband impersonator.

In doing so, the Guardian has behaved more like a blog than a traditional newspaper. Bloggers tend to make visible corrections to their posts if they discover a factual error after a post has been published, or if a reader points one out. Newspapers, culturally rooted in an age in which an article couldn’t be changed once it had been published, are less inclined to make visible, post-hoc edits to online articles.

I’m not for a minute suggesting that the Guardian will endure while the Telegraph will fade into history; just that the transparency shown by the Guardian in this case is another indicator of how newspapers are borrowing techniques from blogs as they adjust to life in a more democratic media age.

The question is not whether we’ll receive news in the future from professionals or amateurs (it’s likely to remain a combination of both), but what techniques and behaviours our future news providers will have to adopt in order to secure the trust of enough people to make their efforts financially viable.

Sunday, 21 June 2009

The Twitter Revolution?

When it comes to the intersection between social media and the Iranian election protests, green-tinted Twitter avatars are but a tiny side-alley (see previous post). What is truly remarkable is the huge role Twitter, YouTube videos, Facebook accounts and even the status line in Gmail's Chat box appear to have played in the unfolding of events and the near-instant breaking of news. In the next couple of days I'll look to post something more to that effect here, even if it's only a collection of links to people with far more useful things to say than I have. For now, though - and I never thought I'd write this - The Sunday Times has a good piece on just that subject. And all credit to Andrew Sullivan for eating his words:

Twitter ripped the veil off 'the other' – and we saw ourselves

New media allowed the world to connect with the Tehran rebels

Andrew Sullivan

It was not, to put it mildly, a new technology I found impressive. Twitter, the social networking website, allows for only a tiny number of characters to be broadcast in each "tweet", or message, and much of the early tweeting was being done by bored teens or Hollywood celebrities: the illiterate speaking to the impatient.

[...]

Well, the last laugh is on me. As I have spent the past week hunched over a laptop, channelling and broadcasting as much information, video and debate about the momentous events in Iran, nothing quite captured the mood and pace of events like the tweets coming from the people of Iran.

With internet speed deliberately slowed to a crawl by the Iranian authorities, brevity and simplicity were essential. To communicate, they tweeted. Within hours of the farcical election result, I tracked down a bunch of live Twitter feeds and started to edit and rebroadcast them as a stream of human consciousness on the verge of revolution.

To go to the full article click here.

[Link included above - to Andrew Sullivan's extensive blogging on Iran, for The Atlantic - not included in original piece].


A couple of other sources:


- As you would expect, Mashable, 'The Social Media Guide', has been providing coverage of the social media angle on Iran's 'Twitter Revolution' and their posts can be found here (the first link in that sentence goes to a New York Times analysis of Twitter's potential as a revolutionary tool).

- A number of the major stories have been covered by the BoingBoing blog, under their CIVLIB, INTERNATIONAL, and POLITICS tags; most of the posts also carry links to previous BoingBoing posts.


N.B. Thanks to @HeidiHigh for most of these links.